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About IB Admin Solutions
Founded by Imogen Batt, IB Admin Solutions was created from a genuine passion for helping small businesses and tradespeople thrive. With over 20 years of experience in office administration and operational management, Imogen witnessed firsthand how many hardworking business owners were overwhelmed by paperwork and admin tasks that kept them from doing what they truly love.
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IB Admin Solutions exists to change that by providing reliable, efficient, and tailored administrative support so business owners can focus on their craft while knowing the back end of their business is in expert hands.
Why a Virtual Assistant?
A Virtual Assistant (VA) offers a flexible and affordable solution for busy business owners who need extra help — but aren’t ready to hire someone full time.
How it works
A VA is like a subcontractor — available on an as-needed basis. Whether you need support for an hour, a few days, or ongoing each week, you’re in control of the time and tasks.​
Benefits of a VA
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Pay only for what you need. You’re charged for actual hours worked — no downtime, no wasted wages.
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Save time and stress. A VA comes with experience, so you skip the lengthy onboarding and training.
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Cut overhead costs. Your VA works remotely, using their own equipment, internet, and resources.
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Increase efficiency. Delegating admin tasks frees you up to focus on what you do best — running your business.
Virtual Assistant: a skilled asset who organises your chaos
Do what you do best, and outsource the rest
Look at your tasks as 'core tasks' & 'non-core tasks'. While every task plays a pivotal role in your business, it's unrealistic to do everything yourself. The 'non-core' tasks like; emails, chasing invoices, enquiries & job scheduling can be handled remotely, freeing up time for yourself to focus on 'core tasks' or just to get back that work/life balance.
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Increase Efficiency
Focus on 'core tasks' like working on the tools, while 'non-core tasks', are being handled remotely.
Save Time
Save time while increasing productivity in your business! Outsourcing gives you your time back.
Outsource
Alleviate your work overflow by outsourcing to an 'expert in the field'. You can't do it all on your own.
Frequently Asked Questions
Are you based in Australia?
Yes — IB Admin Solutions is Australian-based.
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Do I need to commit long-term?
No. We offer flexible packages with no lock-in contracts. Start with what you need, and scale up or down as your business grows.
​What businesses/industries do you support?
We support all types of businesses — including tradies, consultants, wellness practitioners, freelancers, and more.
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Can I outsource only part of my admin?
Absolutely. Many clients start by outsourcing just one or two tasks and expand over time.​
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How quickly can you get started?
Once we have had a free consultation with you and you are happy with our proposed plan then we can get started right away.